9/25/2014

Apple withdraws iOS 8 update just hours after update release


Users of 8.0.1 report problems with network connection and Touch ID, on top of existing wireless and battery bugs. Apple has issued and then immediately withdrawn the first update of its latest mobile operating system, just a week after the release of iOS 8.


It is thought to be the first time that the company has pulled a software update from its App Store.


The release of iOS 8 followed the launch of the iPhone 6 and iPhone 6 Plus earlier this month, but the operating system has been plagued by a range of problems, including wireless connectivity problems and battery drain.


In addition, Wednesday’s update affected the way the device connects to mobile networks for some users, as well as the Touch ID fingerprint sensor.


An Apple spokesperson said: “We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime we have pulled back the iOS 8.0.1 update.”


The technology website ZDNet reported that hundreds of users had said on Twitter that they could not get a mobile signal after downloading the update, with their iPhones remaining in “searching” mode or giving a “no signal” message.


Its tests in the US and Britain confirmed the network connectivity problem, which may be limited to the iPhone 6 models. The update is also available for some older iPhones and iPads. The problem could only be solved by reverting to the original version of iOS 8, ZDNet said. The site has published a guide to rolling back.


The move will prove an embarrassment for Apple, which prides itself on the smooth functioning of its operating system. The update to iOS 8 was also intended to fix bugs with the much-heralded HealthKit apps, which will integrate with the new Apple Watch that is yet to go on sale.



Guardian.com

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